The Trading Post Amherst
460 West St, Amherst, MA 01002
$$
PRICE RANGE
Smaller Store
STORE SIZE
Store Overview
The Trading Post Amherst is a beloved single-owner antique shop established in 1976, specializing in curated vintage and antique furniture, collectibles, and decorative home goods. Located in a basement space packed with treasures, the store offers an extended browsing experience with mid-century modern pieces, mahogany furniture, vintage clothing, jewelry, and unique collectibles at fair, mid-range prices. Owners are known for exceptional customer service, helping customers load purchases and even offering delivery assistance. The shop emphasizes quality, sustainability through recycling existing furniture, and provides a guilt-free shopping experience for collectors and home furnishers alike.
STORE SIZE
Small Shop
PRICE RANGE
$$
STORE FORMAT
Single Owner Shop
TYPICAL VISIT
Extended Browse
What Makes This Store Special
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
9/10
Satisfaction Drivers
Owner/staff warmth, knowledge, and willingness to help with loading/delivery
82%
Exceptional value and fair pricing for quality antiques
86%
Unique, curated inventory that changes with consignment items
92%
What Customers Love
Exceptional owner/staff friendliness and helpfulness
Fair, reasonable pricing compared to other antique stores
Quality, curated selection of unique antique furniture and collectibles
Areas for Improvement
Basement location is unheated (mentioned in winter visits)
Packed/cramped layout makes navigation difficult
Inconsistent hours or unclear midday opening times
Overall Customer Sentiment
Customers express genuine affection and loyalty. Reviews use words like 'love', 'favorite', 'hidden gem', 'treasures', and 'well-kept secret'. Strong emotional connection to owners and repeat visit intention.
Contact Information
Store Hours
Checking hours...
Sunday
12:00 PM - 4:00 PM