Eastridge Antiques
1850 East Ridge Rd, Rochester, NY 14622
$$
PRICE RANGE
Standard Store
STORE SIZE
Store Overview
Ontario Mall Antiques is a massive 50,000 sq ft multi-vendor antique mall in Rochester, NY featuring 1000+ dealers and over 1 million items. This is a true treasure hunter's destination offering mid-century modern furniture, vintage jewelry, collectible toys, vinyl records, Pyrex, coins, and home décor spanning multiple decades. The professionally organized, well-lit space is perfect for extended browsing—customers regularly spend hours discovering new finds. With constantly refreshed inventory, reasonable mid-range pricing, and frequent promotional sales, there's something for every collector and budget.
STORE SIZE
Vast Warehouse
PRICE RANGE
$$
STORE FORMAT
Multi-Vendor Mall
TYPICAL VISIT
Half-Day Destination
What Makes This Store Special
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
7.5/10
Satisfaction Drivers
Endless variety and treasure-hunting experience - customers love the adventure of finding unique items
67%
Reasonable prices and frequent promotions - newsletter discounts and sales drive repeat visits
71%
Professional organization and cleanliness - well-displayed items and clean facility enhance shopping experience
77%
What Customers Love
Massive selection and variety - customers praise the enormous inventory and diverse items
Well-organized and clean facility - multiple reviews highlight professional displays and cleanliness
Great browsing experience - customers describe it as a treasure hunt with new discoveries on repeat visits
Areas for Improvement
Staff professionalism issues - multiple reviews (8, 9, 10) report rude staff making derogatory comments about customers; additional reviews (6, 14) mention unhelpful or snide interactions
Poor visibility and difficult to locate - several reviews note the store is hidden in a mall, not visible from street, hard to find on GPS
Inconsistent pricing and policy enforcement - reviews mention high prices, inconsistent discounts, and contradictory policy application
Overall Customer Sentiment
Mixed but leaning positive. Customers express excitement and joy about discoveries and variety, but frustration and disappointment about staff interactions and accessibility issues. Many reviews show enthusiasm tempered by service concerns.
Contact Information
ADDRESS
1850 East Ridge Rd, Rochester, NY 14622
PHONE
Store Hours
Checking hours...
Sunday
10:00 AM - 6:00 PM