Video Game Rescue

2415 Blanding Blvd, STE 7, Jacksonville, FL 32210

PRICE RANGE

Smaller Store

STORE SIZE

9/10

RATING

Store Overview

Video Game Rescue is a beloved local gaming store in Jacksonville specializing in retro and modern video games, consoles, and gaming collectibles. Founded in 2014 by Dustin Gartenbush, the store has grown into a three-unit venue featuring a well-stocked retail shop, classic arcade games (quarter-operated), and an event space for tournaments. They stock everything from Atari to PS5, with particular strengths in N64 games, Nintendo collections, and hard-to-find accessories for classic systems. The knowledgeable, friendly staff excel at customer service and offer fair trade-in pricing with store credit options. Customers consistently praise their expertise, reasonable prices, and welcoming atmosphere—a stark contrast to corporate game retailers.

STORE SIZE

Small Shop

PRICE RANGE

STORE FORMAT

Single Owner Shop

TYPICAL VISIT

Extended Browse

What Makes This Store Special

Retro Video Games

Gaming Consoles

Gaming Collectibles

Store Features

Multiple Floors

Multi-Vendor

Auctions

Delivery Service

Shipping Available

Historic Building

Customer Insights

9/10

Satisfaction Drivers

Staff expertise and willingness to help (staying past closing, thorough testing, personalized recommendations)

82%

Fair pricing and trade-in values compared to competitors like GameStop

86%

Comprehensive selection spanning multiple gaming generations

92%

What Customers Love

Friendly, knowledgeable, and passionate staff

Fair prices and generous trade-in values

Excellent selection of retro games and consoles with nostalgic appeal

Areas for Improvement

Occasional inventory limitations or inconsistency

Rare customer service issues (1 report of rude employee, 1 report of warranty/return policy dispute)

Arcade availability/hours may vary

Overall Customer Sentiment

Customers express genuine enthusiasm and nostalgia. Reviews frequently use words like 'amazing,' 'love,' 'awesome,' and describe feeling like they 'stepped back in time.' Strong emotional connection to childhood gaming memories.

Contact Information

ADDRESS

2415 Blanding Blvd, STE 7, Jacksonville, FL 32210

WEBSITE

http://www.videogamerescue.com

PHONE

(904) 361-3626

Get Directions Call Now

Visit Website

Store Hours

Checking hours...

Monday

11:00 AM - 7:00 PM

Directions Call