Todd's Jewelers Seiko & lab diamond store Cleveland,Ohio
6363 York Rd, Suite 100, Cleveland, OH 44130
$$
PRICE RANGE
Smaller Store
STORE SIZE
Store Overview
Todd's Jewelers is a boutique, family-owned jewelry store in Cleveland, Ohio, specializing in custom engagement rings, wedding bands, and Seiko automatic watches. As a 3rd generation business with 104 years of history, Todd combines traditional craftsmanship with modern design, offering personalized service without pressure. The store excels at transforming sentimental heirloom pieces and vintage jewelry into stunning new designs, alongside expert watch servicing, jewelry repair, and on-site appraisals. Known for integrity, fair pricing, and lifetime warranties.
STORE SIZE
Small Shop
PRICE RANGE
$$
STORE FORMAT
Single Owner Shop
TYPICAL VISIT
Extended Browse
What Makes This Store Special
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
9.8/10
Satisfaction Drivers
Personal relationship-building and genuine listening to customer needs
90%
Expert knowledge and passion for jewelry/watches
94%
Willingness to work with unique, challenging designs and sentimental pieces
95%
What Customers Love
Exceptional personalized customer service and genuine care
Expert craftsmanship and attention to detail in custom jewelry design
No-pressure sales approach with honest, fair pricing
Areas for Improvement
Website lacks product inventory/pricing information (mentioned in 1 review)
Limited online presence for jewelry browsing
Overall Customer Sentiment
Customers express deep gratitude, loyalty, and emotional connection. Reviews frequently use words like 'amazing', 'wonderful', 'family', 'gem', and describe feeling 'treated like family'. Strong sense of trust and appreciation for Todd's personal attention to sentimental pieces.
Contact Information
ADDRESS
6363 York Rd, Suite 100, Cleveland, OH 44130
WEBSITE
PHONE
Store Hours
Checking hours...
Monday
Closed