The Velvet Case
54 Rowe Rd, Staunton, VA 24401
$$
PRICE RANGE
Smaller Store
STORE SIZE
Store Overview
The Velvet Case is a family-owned vintage jewelry and estate collection specialist located in Staunton, VA. This intimate shop specializes in purchasing and selling vintage jewelry, estate collections, coins, and precious metals including gold and silver. Owner Vanessa Pogreba and her team offer fair pricing, knowledgeable service, and a carefully curated selection of jewelry pieces with regularly updated displays. The store combines vintage charm with modern presentation, offering both in-person shopping and online sales through their ecommerce platform and eBay presence.
STORE SIZE
Small Shop
PRICE RANGE
$$
STORE FORMAT
Single Owner Shop
TYPICAL VISIT
Extended Browse
What Makes This Store Special
Customer Insights
9/10
Satisfaction Drivers
Personal, hometown service with expertise
82%
Constantly changing inventory with new pieces
86%
Fair pricing compared to major corporations
92%
Willingness to work with customers on purchases and sales
95%
What Customers Love
Exceptional customer service and friendly staff
Amazing variety and quality of jewelry pieces
Fair and competitive pricing
Knowledgeable and trustworthy family business
Comfortable, welcoming atmosphere
Overall Customer Sentiment
Highly enthusiastic and appreciative. Customers express genuine affection for the store and feel valued as clients.
Contact Information
Store Hours
Checking hours...
Sunday
Closed
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