Rocky's Gold, Silver & Antiques
3287 Lee Hwy, Weyers Cave, VA 24486
$$
PRICE RANGE
Standard Store
STORE SIZE
Store Overview
Rocky's Gold Silver & Antiques is a 15,000 square foot destination antique store in Weyers Cave, VA, family-owned since 1966. The expansive showroom features genuine antiques including furniture, glassware, vintage toys, and rare collectibles alongside an extensive jewelry department with estate pieces, vintage watches, and diamonds. Customers praise the knowledgeable staff, fair pricing on select items, and comprehensive services including jewelry repair, watch repair, appraisals, and estate buying. The store combines a traditional antique mall experience with professional jewelry and coin services, offering both browsing and specialized purchasing opportunities.
STORE SIZE
Vast Warehouse
PRICE RANGE
$$$
STORE FORMAT
Single Owner Shop
TYPICAL VISIT
Half-Day Destination
What Makes This Store Special
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
7/10
Satisfaction Drivers
Expert, knowledgeable staff who provide personalized service and fair deals
62%
Convenient on-site services (jewelry repair, watch repair, sizing, appraisals)
66%
Genuine antique inventory with variety and unique finds
72%
Fair pricing on jewelry purchases and coin selections
76%
What Customers Love
Knowledgeable and friendly staff (mentioned in 15+ reviews)
Wide variety of genuine antiques and collectibles (furniture, glassware, toys, weapons)
Fair pricing and good deals on select items, especially jewelry and coins
Excellent customer service experiences, particularly with jewelry repair and estate purchases
Professional expertise across departments (coins, jewelry, antiques)
Areas for Improvement
Inconsistent pricing and valuation practices - some customers report significantly lower buyback offers than competitors (Reviews 22, 36, 48)
Staff quality varies - some customers report rude, unhelpful, or dismissive service from certain employees (Reviews 3, 6, 32, 45, 46)
High prices on some items perceived as overpriced compared to other antique stores (Reviews 23, 27)
Quality control issues - reports of misrepresented items (10k sold as 14k in Review 2, missing stones in Review 42)
Overall Customer Sentiment
Mixed but predominantly positive. Long-time customers express loyalty and satisfaction, particularly with jewelry services and buying experiences. However, newer or selling customers express frustration with valuation practices and occasional staff rudeness. Some reviews show disappointment with changes since founder's passing.
Contact Information
Store Hours
Checking hours...
Monday
Closed