Puggy's
37 Emerald St, Keene, NH 03431
$$
PRICE RANGE
Smaller Store
STORE SIZE
Store Overview
Puggy's is a beloved small antique shop in Keene, NH featuring multiple vendors with an eclectic mix of genuine antiques, vintage records, jewelry, furniture, and collectibles. Customers praise the reasonably priced inventory spanning everything from antique cameras and chairs to crystal jewelry and vinyl records. The store blends authentic antiques with locally made pottery, crystals, and artisan goods. Known for exceptionally friendly and knowledgeable owners, the shop's famous mascot Puggy (a beloved pug) adds to the welcoming atmosphere. Perfect for extended browsing through diverse treasures.
STORE SIZE
Small Shop
PRICE RANGE
$$
STORE FORMAT
Multi-Vendor Mall
TYPICAL VISIT
Extended Browse
What Makes This Store Special
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
8.5/10
Satisfaction Drivers
Reasonable pricing and good deals on quality antiques
77%
Friendly, helpful, and knowledgeable owner/staff engagement
81%
Wide variety of items across multiple categories and vendors
87%
What Customers Love
Friendly, welcoming, and knowledgeable owners who engage with customers
Diverse, eclectic inventory with something for everyone - genuine antiques mixed with unique finds
Puggy the dog is a beloved store mascot that enhances the experience
Areas for Improvement
Staff consistency issues - some negative experiences with certain staff members being rude or dismissive
Communication problems - at least one instance of poor follow-up on out-of-state purchase inquiry
Some customers find certain items (particularly records) pricey
Overall Customer Sentiment
Overwhelmingly positive and affectionate. Customers use words like 'love,' 'gem,' 'treasure trove,' 'hidden gem,' and express genuine enthusiasm. Strong emotional connection to the store and Puggy.
Contact Information