Oriental Furnishings
602 West Ave, Norwalk, CT 06850
$$
PRICE RANGE
Larger Store
STORE SIZE
Store Overview
Oriental Furnishings is a family-owned Asian furniture and home decor specialist in Norwalk, Connecticut, celebrating over 30 years of business. Owner-operated by Bill and Bette, the store offers an extensive selection of Chinese rosewood furniture, lacquered pieces, porcelain collectibles, and decorative objects. Specializing in both authentic vintage Chinese antiques and high-quality reproductions, they provide custom work, special orders, and expert international shipping. Customers consistently praise their meticulous packing, professional service, and beautiful craftsmanship across furniture, lighting, and decorative items.
STORE SIZE
Larger Store
PRICE RANGE
$$
STORE FORMAT
Single Owner Shop
TYPICAL VISIT
Extended Browse
What Makes This Store Special
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
9.3/10
Satisfaction Drivers
Expert, protective packaging ensuring damage-free delivery across long distances
85%
Personal, attentive customer service with direct access to owners
89%
High-quality, beautiful pieces that exceed expectations in person
95%
What Customers Love
Exceptional packaging and shipping care - items arrive in perfect condition despite long distances
Outstanding personal customer service from Bill and Bette - knowledgeable, helpful, and accommodating
High-quality furniture and decor with beautiful craftsmanship and exquisite design
Areas for Improvement
VOC (volatile organic compound) emissions from some furniture causing health issues for sensitive customers
Return/warranty policies may require customer to pay return shipping costs
Overall Customer Sentiment
Highly enthusiastic and grateful. Customers express joy, satisfaction, and loyalty. Many are repeat customers over multiple years. Emotional language includes 'thrilled', 'blown away', 'exquisite', 'magazine cover ready', and expressions of deep appreciation for service quality.
Contact Information
Store Hours
Checking hours...
Monday
10:00 AM - 6:00 PM