Levy's Fine Jewelry
2116 2nd Ave N, Birmingham, AL 35203
$$
PRICE RANGE
Smaller Store
STORE SIZE
Store Overview
Levy's Fine Jewelry is a family-owned Birmingham jewelry store established in 1922, specializing in vintage, antique, and modern engagement rings, estate designer jewelry, and one-of-a-kind pieces. Located downtown with convenient parking, the store offers expert custom design services, jewelry repair, restoration, and appraisals. Known for exceptional personal service and knowledgeable staff who help customers find the perfect pieces for every occasion and budget. Whether seeking heirloom jewelry, unique engagement rings, or vintage watches, Levy's combines over a century of jewelry expertise with warm, attentive customer care.
STORE SIZE
Small Shop
PRICE RANGE
$$$
STORE FORMAT
Single Owner Shop
TYPICAL VISIT
Extended Browse
What Makes This Store Special
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
9/10
Satisfaction Drivers
Personal attention and genuine interest in customer needs and stories
82%
Staff expertise and ability to educate customers about jewelry
86%
Quality of jewelry pieces and unique selection
92%
Expert repair and restoration services
95%
What Customers Love
Exceptional personal service and attentive staff (mentioned in 20+ reviews)
Beautiful, unique, and high-quality jewelry selection including vintage and antique pieces (mentioned in 15+ reviews)
Knowledgeable and helpful employees who go above and beyond (specific staff members Kim, Jared, Jerry, Robert Whatley, Chatham, Matt praised repeatedly)
Areas for Improvement
Inconsistent customer service - some customers reported being ignored or not acknowledged by staff (3 reviews mention poor initial service)
Communication issues with custom orders - one customer reported 5-week delay with no callback on custom engagement ring estimate (1 review)
Perceived unfair pricing on jewelry buyback - customers felt offers were too low relative to melt value (2 reviews)
Overall Customer Sentiment
Overwhelmingly positive and enthusiastic. Most customers express genuine appreciation, loyalty, and emotional connection to the store and specific staff members. Customers use words like 'amazing,' 'stellar,' 'fabulous,' 'outstanding,' and describe meaningful experiences (engagements, anniversaries, heirlooms). Negative reviews express disappointment and frustration rather than anger.
Contact Information
Store Hours
Checking hours...
Sunday
Closed