Hein & Company Books and Antiques
61 Main St, Sutter Creek, CA 95685
$$
PRICE RANGE
Larger Store
STORE SIZE
Store Overview
Hein & Company is an atmospheric bookstore and antique shop in historic Sutter Creek featuring an extraordinary collection of rare, old, and used books across every subject imaginable. The multi-floor experience includes a themed Sherlock Holmes mystery dinner theatre, Baker Street mini-shops, fossils and minerals, steampunk collectibles, and a coffee bar. Customers praise the nostalgic ambiance, extensive inventory, and unique exploration experience, though the store also accepts book consignments and purchases estate collections.
STORE SIZE
Larger Store
PRICE RANGE
$$
STORE FORMAT
Single Owner Shop
TYPICAL VISIT
Half-Day Destination
What Makes This Store Special
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
8/10
Satisfaction Drivers
Vast selection of rare and hard-to-find books
72%
Immersive themed atmosphere and Sherlock Holmes experience
76%
Cozy ambiance with coffee bar and in-house cat
82%
What Customers Love
Exceptional book selection and rare finds
Unique atmospheric experience and themed decor
Sherlock Holmes mystery theatre and multi-floor exploration
Areas for Improvement
Inconsistent staff friendliness and customer service
Estate buying disputes and unfulfilled payment promises
Cramped layout and small signage in some areas
Overall Customer Sentiment
Enthusiastic and nostalgic; customers express deep emotional connection to the bookstore experience, describing it as a 'dream' destination for bibliophiles. However, some frustration with staff attitudes and unresolved business matters.
Store Hours
Checking hours...
Monday
10:00 AM - 5:00 PM