Good Ole Tom's
1100 Main St, East Hartford, CT 06108
$$
PRICE RANGE$$
Smaller Store
STORE SIZEQuick Stop
Store Overview
Good Ole Tom's specializes in buying and selling jewelry, coins, and precious metals. This small shop offers fair prices for gold and silver items, with knowledgeable staff who can evaluate your valuables. Customers particularly praise staff members Wanda, Sue, and Megan for their exceptional service and expertise. While primarily a selling destination, they also offer jewelry repairs and watch services. Most visits are quick transactions rather than browsing experiences.
STORE SIZE
Small Shop
PRICE RANGE
$$
STORE FORMAT
Single Owner Shop
TYPICAL VISIT
Quick Stop
What Makes This Store Special
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
7/10
Satisfaction Drivers
Staff friendliness (especially Wanda, Sue, Megan)
62%
Quick service
66%
Multilingual staff (Spanish)
72%
What Customers Love
Helpful staff
Fair pricing for sellers
Jewelry repair services
Areas for Improvement
Some customers feel prices offered are too low
Occasional complaints about item handling
Overall Customer Sentiment:
Generally positive with appreciation for personal service, though mixed opinions on pricing fairness
Contact Information
Store Hours
Open until 5:30 PM
Tuesday
10:30 AM - 5:30 PM