Crest Hill Tea Room
6488 Main St, The Plains, VA 20198
$$
PRICE RANGE
Smaller Store
STORE SIZE
Store Overview
Crest Hill Tea Room is a small, charming tea room located in The Plains, Virginia, offering traditional British-style afternoon tea experiences. The intimate space features about 8 tables decorated with eclectic, intentionally mismatched china and furnishings that create a cozy, home-like atmosphere. Customers can choose from multiple tea service options including High Tea, Afternoon Tea, and Cream Tea, plus seasonal themed menus. The tearoom is known for its extensive loose leaf tea selection (customers can smell teas before ordering), fresh-baked scones, delicious sandwiches, and beautifully presented tiered trays. Reservations are recommended due to limited seating, though walk-ins are welcome when available.
STORE SIZE
Small Shop
PRICE RANGE
$$
STORE FORMAT
Single Owner Shop
TYPICAL VISIT
Extended Browse
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
8/10
Satisfaction Drivers
Unique, charming atmosphere and eclectic decor that feels special and welcoming
72%
Extensive tea selection with ability to sample before ordering
76%
Quality of scones and overall food presentation on tiered trays
82%
What Customers Love
Charming, cozy atmosphere with eclectic decor and mismatched china
High-quality tea selection with sampling available and knowledgeable staff
Delicious food, especially scones, sandwiches, and seasonal offerings
Areas for Improvement
Slow service, particularly during busy times and with understaffing issues
Inconsistent food quality with some items appearing store-bought (Progresso soup mentioned)
High prices relative to portion sizes and food quality for some customers
Overall Customer Sentiment
Overwhelmingly positive with customers expressing delight and calling it a 'hidden gem,' though some express frustration with service speed and value. Many customers describe it as a special, destination-worthy experience.
Contact Information
Store Hours
Checking hours...
Monday
Closed