Charlotte's Web Antique Mall
27 W Main St, Salem, VA 24153
$$
PRICE RANGE
Larger Store
STORE SIZE
Store Overview
Charlotte's Web Antique Mall is a spacious multi-vendor antique destination in downtown Salem featuring numerous booths with collectibles, vintage furniture, and home decor. Customers describe it as packed with treasures spanning from true antiques to 1970s-90s vintage items, offering something for everyone from serious collectors to casual browsers. The mall is well-organized with reasonable prices and frequent deals, making it ideal for extended browsing sessions. Seasonal window displays and pet-friendly policies add to the appeal.
STORE SIZE
Larger Store
PRICE RANGE
$$
STORE FORMAT
Multi-Vendor Mall
TYPICAL VISIT
Half-Day Destination
What Makes This Store Special
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
7/10
Satisfaction Drivers
Treasure-hunting experience with unpredictable finds
62%
Affordable pricing relative to online alternatives
66%
Organized layout and clean presentation of merchandise
72%
What Customers Love
Wide variety and selection of items across multiple categories
Reasonable and fair pricing with good deals available
Multi-vendor format with unique booth setups offering discovery experience
Areas for Improvement
Inconsistent and sometimes rude staff behavior toward customers
No public restroom facilities despite large store size
Crowded layout makes navigation difficult; poor display stability in some vendor booths
Overall Customer Sentiment
Mixed - enthusiastic about merchandise and browsing experience, but frustrated by staff interactions and facility limitations
Store Hours
Checking hours...
Monday
10:00 AM - 5:00 PM