Arc's Value Village Thrift Store & Donation Center
6528 Penn Ave S, Richfield, MN 55423
$$
PRICE RANGE
Larger Store
STORE SIZE
Store Overview
Arc's Value Village is a well-organized thrift store in Richfield, Minnesota, offering an impressive selection of 20,000 items stocked daily. Specializing in affordable clothing (sorted by size and color), housewares, books, and DVDs, the store features spacious dressing rooms and a clean, easy-to-navigate layout. Customers praise the professional work attire selection, quality finds, and friendly staff. The store offers unique services including a Virtual Personal Shopping Service and Village Rewards loyalty program. As a nonprofit thrift store supporting The Arc Minnesota's programs for individuals with developmental disabilities, Arc's Value Village combines great deals with community impact.
STORE SIZE
Larger Store
PRICE RANGE
$
STORE FORMAT
Single Owner Shop
TYPICAL VISIT
Extended Browse
What Makes This Store Special
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
7/10
Satisfaction Drivers
Exceptional organization and cleanliness compared to other thrift stores
62%
Availability of dressing rooms for trying on clothing
66%
Personal Shopping Service and attentive staff assistance
72%
What Customers Love
Clean, well-organized store layout with clothing sorted by size and color
Affordable prices and good quality finds, especially for clothing and housewares
Friendly, helpful staff and excellent personal shopping service
Areas for Improvement
Inconsistent staff professionalism and occasional rude customer service experiences
Donation hours (10am-2pm) are inconvenient and restrictive, causing frustration
Declining housewares and men's clothing selection; prices increasing while quality and inventory declining
Overall Customer Sentiment
Mixed but generally positive. Customers express delight with organization and finds, but frustration with staff inconsistency, donation hours, and perceived price increases. Some long-time customers express disappointment with recent changes.
Contact Information
ADDRESS
6528 Penn Ave S, Richfield, MN 55423
PHONE
Store Hours
Checking hours...
Sunday
10:00 AM - 7:00 PM