American Jewelry and Loan
1456 Fort St, Lincoln Park, MI 48146
$$
PRICE RANGE
Larger Store
STORE SIZE
Store Overview
American Jewelry and Loan is a Detroit-based pawn shop with over 45 years of experience, featured on the TV show 'Hardcore Pawn'. The store offers a huge showroom with fair prices on jewelry (including GIA certified diamonds and fine pieces), electronics, tools, and equipment. Services include pawn loans, buying/selling items, custom jewelry creation, and protection plans. Known for friendly, knowledgeable staff and reasonable pricing, customers consistently praise the professional service and willingness to help during financial emergencies.
STORE SIZE
Larger Store
PRICE RANGE
$$
STORE FORMAT
Single Owner Shop
TYPICAL VISIT
Quick Stop
What Makes This Store Special
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
9/10
Satisfaction Drivers
Individual staff members (Tommy, Dreama, Eric, Erick, Melanie) providing exceptional personal service
82%
Fair valuation and pricing on items
86%
Respectful, non-judgmental treatment during pawn transactions
92%
What Customers Love
Exceptional customer service and friendly staff
Fair and reasonable pricing
Knowledgeable employees who go above and beyond
Areas for Improvement
One customer reported product quality issue (electric dirtbike malfunction) with poor follow-up customer service
Parking lot construction temporarily affecting store access
Overall Customer Sentiment
Overwhelmingly positive and appreciative. Customers express gratitude, loyalty, and emotional connection to staff members. Many reviews highlight feeling respected and cared for during difficult financial times.
Contact Information
Store Hours
Checking hours...
Monday
9:30 AM - 6:00 PM